October 19 - 21 Discover new ways to transform your business models, deliver value, and generate more successful outcomes for your clients at the seventh annual eMoney Summit from October 19 to 21.
eMoney Advisor (eMoney) won six awards during the 12th annual Stevie Awards for Sales and Customer Service banquet on Feb. 23 at Caesars Palace in Las Vegas.
The client services team won in the following categories:
“eMoney provides an innovative wealth planning platform that continues to evolve as our clients’ needs change, and it’s equally important for the eMoney team to provide excellent service and support to help meet those needs,” said Frank Tropiano, head of client services at eMoney Advisor. “We’re proud to have our client services team recognized again for their passion and dedication to our 50,000 users, enabling them to get the most out of the eMoney platform to grow their businesses.”
The client services team, comprised of more than 115 employees located in eMoney’s Radnor, Pa., and San Diego, Calif., offices, upholds eMoney’s commitment to providing superior quality service to clients. They manage critical functions such as operating eMoney’s call center, providing ongoing training sessions and leading in-depth coaching, ultimately serving as true partners to eMoney’s diverse client base.
The client services team’s notable achievements in 2017 include:
More than 2,500 Stevie Award nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 global professionals in seven specialized judging committees.
“Our client services team form strong bonds with our clients because we understand their needs and are advocates for them,” said Cynthia Carle, a supervisor on eMoney’s client services team. “Each year, I have an increased appreciation for my peers and the passion they bring to work every day.”