On Demand
How to Meet Future Client Needs with Financial Advice (1 CFP® CE Credit*)
As the financial services industry evolves, people are placing more emphasis on the advice you provide. Clients want an advisor who will answer questions, support them in reaching their goals, and provide peace of mind, especially when markets are volatile. Financial advisors are beginning to incorporate hyper-personalization efforts in their client experience to meet this need.
Putting this into action presents challenges, including how to position advice when clients are stressed, navigating emotional decisions, and making the experience repeatable for others.
*CFP Credits not applicable for viewing the recording
Speakers
Michelle Riiska, ChFC®
Financial Planning Product & Research Consultant
eMoney Advisor
Doug Lennick
Author, CEO, and Co-Founder
think2perform
Ryan Goulart
COO & President, Marketing and Products
think2perform
As the financial services industry evolves, people are placing more emphasis on the advice you provide. Clients want an advisor who will answer questions, support them in reaching their goals, and provide peace of mind, especially when markets are volatile. Financial advisors are beginning to incorporate hyper-personalization efforts in their client experience to meet this need.
Putting this into action presents challenges, including how to position advice when clients are stressed, navigating emotional decisions, and making the experience repeatable for others.
*CFP Credits not applicable for viewing the recording