On Demand
The Grief-ready Advisor: Building Trust and Loyalty with Your Clients Before, During, and After Loss
In this session, you will enhance your communication skills, empowering you to engage clients compassionately and confidently during their most vulnerable moments.
We will focus on:
- Engaging widows and suddenly single women, fostering trust and understanding
- Discovering strategies to build meaningful relationships with women, encouraging their active engagement in financial conversations early and often—so they feel supported and valued before, during, and after a loss
- Gaining a comprehensive understanding of grief terms to navigate sensitive conversations, positioning you as the trusted advisor
- Exploring ways to integrate compassion into your brand’s core
Learn all this and more, setting your practice apart, establishing yourself as a grief-informed advisor, and becoming the go-to professional for clients during life’s toughest transitions.
*CFP Credits not applicable for viewing the recording
Speakers

Arleny Abad
Senior Financial Planning Education Consultant
eMoney

Kathi Balasek
Founder of Grief Smart Professional | Speaker | Executive Coach for Financial Professionals |
Grief Literacy & Client Communication Expert
In this session, you will enhance your communication skills, empowering you to engage clients compassionately and confidently during their most vulnerable moments.
We will focus on:
- Engaging widows and suddenly single women, fostering trust and understanding
- Discovering strategies to build meaningful relationships with women, encouraging their active engagement in financial conversations early and often—so they feel supported and valued before, during, and after a loss
- Gaining a comprehensive understanding of grief terms to navigate sensitive conversations, positioning you as the trusted advisor
- Exploring ways to integrate compassion into your brand’s core
Learn all this and more, setting your practice apart, establishing yourself as a grief-informed advisor, and becoming the go-to professional for clients during life’s toughest transitions.
*CFP Credits not applicable for viewing the recording