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5 Ways to Help Clients Build Financial Resilience

Katherine Phillips February 19, 2026

Heart of Advice Teaching Clients Resilience

Financial planning is most effective when it accounts for the realities of change, uncertainty, and transition. Markets shift, careers evolve, and life introduces moments that require flexibility rather than precision. Financial resilience strengthens a client’s ability to navigate these moments with stability and confidence, preserving choice and control when conditions change.

What is financial resilience? At its core, resilience is the ability to keep going or recover after facing adversity. It’s about adapting, adjusting, and finding a way forward even when circumstances shift.

In financial terms, financial resilience means being able to continue meeting your needs and goals even when your income, savings, or assets take a hit. Some call it the ability to “bounce back” from a misstep or setback.

These could include:

  • A sudden drop in income or revenue
  • An unexpected bill or expense
  • A major life change like divorce or relocation

Financial resilience doesn’t eliminate these challenges; it helps you withstand them. The good news is resilience isn’t something that one either has or doesn’t have; it’s something that can be built. Helping clients build financial resilience is key because:

  1. Plans are only as durable as a client’s ability to execute them under stress
  2. It reduces forced, irreversible decisions during short-term disruptions
  3. Clients who are more resilient tend to see events with clarity and remain more committed over time

What Shapes a Client’s Ability to Be Resilient?

Everyone’s resilience level is influenced by a mix of factors including background, experiences, and personal choices. Some people naturally develop resilience through early life challenges, while others build it intentionally over time.

The encouraging part is that resilience is a skill, not a fixed trait. Like any skill, it can be strengthened through learning, practice, and support.

Resilience is rarely a single trait; it’s an accumulation of influences over time. Past experiences and upbringing shape how people interpret stress, failure, and uncertainty, often determining whether challenges feel threatening or manageable.

Here are three areas of focus for building a resilient mindset regardless of one’s surroundings:

  1. Access to strong support systems such as mentors, peers, family, or community provides perspective and reinforcement when resilience is tested.
  2. Development of personal habits and mindset, such as self-reflection, discipline, and emotional regulation, determine how consistently someone can recover from setbacks.
  3. A willingness to adapt and learn turns adversity into feedback, allowing individuals to recalibrate, grow stronger, and remain effective even as conditions change.

Resilience Is About Shock Absorption

A crucial data point reinforces this distinction. One study found that households with at least $2,000 in emergency savings are meaningfully more capable of absorbing financial shocks, independent of income or net worth.1 The presence of emergency savings reduces the likelihood that a disruption cascades into missed payments, forced withdrawals, or panic-driven decisions. This finding does not claim improved happiness or life satisfaction; it demonstrates shock-absorption capacity, which is the core of resilience.

For trainers educating financial professionals, the implication is clear: teaching clients how to build basic buffers and decision flexibility is about preserving optionality when plans are stressed—not about promising well-being or emotional outcomes.

Five Key Traits That Strengthen Resilience

Research identifies five characteristics that help people become more resilient.2 These traits apply directly to financial decision‑making and long‑term planning. Treat these traits not as labels, but as skills to be practiced, designed for, and reinforced over time, especially in financial contexts. Use the traits as a diagnostic lens to better understand your client, not as a judgment.

1. Positivity

Being positive doesn’t mean ignoring reality. It means staying realistic while reframing from challenges in a way that allows for growth.

A positive mindset helps clients:

  • See opportunities instead of only obstacles
  • Make clearer decisions under stress
  • Stay motivated during setbacks

2. Focus

Resilient people know where they’re headed. They set goals and keep them in sight, even when distractions or challenges arise.

This focus helps clients:

  • Stick to savings plans
  • Avoid impulsive financial decisions
  • Stay aligned with long‑term priorities

3. Flexibility

Life rarely goes exactly as planned, and adapting helps fortify confidence.

Flexibility allows clients to:

  • Adjust their financial strategies
  • Explore new options when circumstances change
  • Pivot without feeling defeated

4. Organization

Being organized provides structure, even when life feels uncertain.

Financially resilient clients often:

  • Track their spending
  • Understand their cash flow
  • Reprioritize when needed

5. Proactivity

Instead of resisting change, resilient clients engage with it.

As resilience builds, help clients:

  • Seek information early
  • Take action before problems escalate
  • Plan ahead for potential risks

How Financial Planners Can Support Resilience Building

Financial planners can play a crucial role in helping clients build key traits and maintain resilience. Often, clients know their goals, but life gets in the way. A planner can act as a steady guide, helping clients reconnect with what matters most.

These are ways planners can support clients as they build resilience:

  • Active listening: Clients need to feel heard as they face challenges
  • Clarify values: Helps clients understand what they truly care about
  • Align goals: Ensures financial decisions match those values
  • Provide accountability: Gently redirects clients when spending or choices drift off‑course
  • Offer perspective: Serves as a calm, objective voice during stressful moments

For example, a client may say they want to save more but keep overspending, or they may consider buying a new car even though their real goal is to spend more time with family. A planner can help them realign their actions with their intentions in a clarifying discussion.

Financial Resilience Is Valuable for Clients and Planners

When planners teach clients how to build financial resilience, they create value that flows in two directions. Clients benefit first: they experience greater confidence, clearer decision-making, and a stronger sense of control when life changes. Financial professionals, in turn, gain more durable client relationships, smoother reviews during volatile periods, and plans that are easier to steward over time.

At the same time, the broader impact compounds. In helping clients build resilience, planners are strengthening their own practice while contributing to a more stable, adaptive financial world—one better equipped to handle change without sacrificing progress.

Learn more about helping clients learn coping skills in this blog post, How to Help Clients with Decision-making During Stressful Times.

1 Health financial resilience in individuals and households: a scoping review of components, strategies and outcomes, NIH, 2025.

2 Understanding and Building Resilience, Sara Danes, 2014.

DISCLAIMER: The eMoney Advisor Blog is meant as an educational and informative resource for financial professionals and individuals alike. It is not meant to be, and should not be taken as financial, legal, tax or other professional advice. Those seeking professional advice may do so by consulting with a professional advisor. eMoney Advisor will not be liable for any actions you may take based on the content of this blog.

Image of Katherine Phillips
About the Author

Katherine Phillips, CFP® is a Financial Planner and Managing Partner of Open Advisors. Katherine and her team empower families to make the most of their financial resources, aligning their wealth with the life they aspire to live. Through a structured financial planning process and disciplined investment management, they help clients navigate financial complexities with confidence. By collaborating closely with accountants, attorneys, and other financial professionals, Katherine ensures a comprehensive approach to meeting her clients’ most important financial goals. Her planning focuses on tax-efficient strategies, optimizing savings and spending, and charting a clear path toward their desired future. Katherine holds the CERTIFIED FINANCIAL PLANNER™ and Chartered Retirement Plan Counselor designations. In the past she has served as a board member for the Financial Planning Association, Women in Insurance and Financial Services and the Oregon Women’s Sailing Association.

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