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Insights and best practices for successful financial planning engagement
• Katherine Phillips • February 19, 2026
Financial planning is most effective when it accounts for the realities of change, uncertainty, and transition. Markets shift, careers evolve, and life introduces moments that require flexibility rather than precision. Financial resilience strengthens a client’s ability to navigate these moments with stability and confidence, preserving choice and control when conditions change.
What is financial resilience? At its core, resilience is the ability to keep going or recover after facing adversity. It’s about adapting, adjusting, and finding a way forward even when circumstances shift.
In financial terms, financial resilience means being able to continue meeting your needs and goals even when your income, savings, or assets take a hit. Some call it the ability to “bounce back” from a misstep or setback.
These could include:
Financial resilience doesn’t eliminate these challenges; it helps you withstand them. The good news is resilience isn’t something that one either has or doesn’t have; it’s something that can be built. Helping clients build financial resilience is key because:
Everyone’s resilience level is influenced by a mix of factors including background, experiences, and personal choices. Some people naturally develop resilience through early life challenges, while others build it intentionally over time.
The encouraging part is that resilience is a skill, not a fixed trait. Like any skill, it can be strengthened through learning, practice, and support.
Resilience is rarely a single trait; it’s an accumulation of influences over time. Past experiences and upbringing shape how people interpret stress, failure, and uncertainty, often determining whether challenges feel threatening or manageable.
Here are three areas of focus for building a resilient mindset regardless of one’s surroundings:
A crucial data point reinforces this distinction. One study found that households with at least $2,000 in emergency savings are meaningfully more capable of absorbing financial shocks, independent of income or net worth.1 The presence of emergency savings reduces the likelihood that a disruption cascades into missed payments, forced withdrawals, or panic-driven decisions. This finding does not claim improved happiness or life satisfaction; it demonstrates shock-absorption capacity, which is the core of resilience.
For trainers educating financial professionals, the implication is clear: teaching clients how to build basic buffers and decision flexibility is about preserving optionality when plans are stressed—not about promising well-being or emotional outcomes.
Research identifies five characteristics that help people become more resilient.2 These traits apply directly to financial decision‑making and long‑term planning. Treat these traits not as labels, but as skills to be practiced, designed for, and reinforced over time, especially in financial contexts. Use the traits as a diagnostic lens to better understand your client, not as a judgment.
1. Positivity
Being positive doesn’t mean ignoring reality. It means staying realistic while reframing from challenges in a way that allows for growth.
A positive mindset helps clients:
2. Focus
Resilient people know where they’re headed. They set goals and keep them in sight, even when distractions or challenges arise.
This focus helps clients:
3. Flexibility
Life rarely goes exactly as planned, and adapting helps fortify confidence.
Flexibility allows clients to:
4. Organization
Being organized provides structure, even when life feels uncertain.
Financially resilient clients often:
5. Proactivity
Instead of resisting change, resilient clients engage with it.
As resilience builds, help clients:
Financial planners can play a crucial role in helping clients build key traits and maintain resilience. Often, clients know their goals, but life gets in the way. A planner can act as a steady guide, helping clients reconnect with what matters most.
These are ways planners can support clients as they build resilience:
For example, a client may say they want to save more but keep overspending, or they may consider buying a new car even though their real goal is to spend more time with family. A planner can help them realign their actions with their intentions in a clarifying discussion.
When planners teach clients how to build financial resilience, they create value that flows in two directions. Clients benefit first: they experience greater confidence, clearer decision-making, and a stronger sense of control when life changes. Financial professionals, in turn, gain more durable client relationships, smoother reviews during volatile periods, and plans that are easier to steward over time.
At the same time, the broader impact compounds. In helping clients build resilience, planners are strengthening their own practice while contributing to a more stable, adaptive financial world—one better equipped to handle change without sacrificing progress.
Learn more about helping clients learn coping skills in this blog post, How to Help Clients with Decision-making During Stressful Times.
1 Health financial resilience in individuals and households: a scoping review of components, strategies and outcomes, NIH, 2025.
2 Understanding and Building Resilience, Sara Danes, 2014.
DISCLAIMER: The eMoney Advisor Blog is meant as an educational and informative resource for financial professionals and individuals alike. It is not meant to be, and should not be taken as financial, legal, tax or other professional advice. Those seeking professional advice may do so by consulting with a professional advisor. eMoney Advisor will not be liable for any actions you may take based on the content of this blog.
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