Arrow Icon
blog header pale blue image blog header abstract shape

Heart of Advice

Insights and best practices for successful financial planning engagement

left arrow Back to All Articles

Webinar Replay: Driving Growth Through Exceptional Client Experiences

eMoney Communications Team April 10, 2019

Updated on: June 21, 2021

Advisors are finding that they can attract new business, increase their share of wallet, and boost retention by focusing on the client experience.

In fact, firms and advisors who focus on the client experience have twice the growth in AUM than those who don’t.1

Watch the webinar below to learn what a positive impact these experiences have on business development.

During the webinar, Alex Chalekian, Founder and CEO at Lake Avenue Financial, and Jim Finegan, Sales Manager at eMoney Advisor, discuss how to deliver your own exceptional experience by focusing on personalization, collaboration, and the digital experience.

1FlexGen: 2018 Fidelity Financial Advisor Community – FlexGen Study

Image of eMoney Communications Team
About the Author

The eMoney Communications team is dedicated to helping users find the most efficient and impactful ways to plan for their clients, while striving to make basic and advanced financial planning accessible for all.

You may also be interested in...

Financial planner rebuilding trust

Rebuilding Client Trust: 5 Steps Every Financial Planner Should Know

Trust is a fragile component of any professional relationship, but in the financial planning industry, it’s especially precarious. After all,… Read More

Older female client receives mobile communication

Personalize Client Communications for Better Retention

Our research continues to support the fact that clients are seeking a personalized financial planning experience.1 To fully achieve this,… Read More

Heart of Advice Podcast

Empowering Women in Financial Planning with Cary Carbonaro

Episode Summary A passionate advocate for women in the financial space, Cary Carbonaro, CFP®, MBA, Managing Wealth Advisor, Women and… Read More

eBook: Candid Conversations - Mastering the Art of Asking Questions

Download our latest eBook for a complete guide to asking questions that spark productive conversations.

Download Now

Sign up to have the most popular Heart of Advice posts delivered to your inbox monthly.

Heart of Advice by eMoney Advisors

Welcome to
Heart of Advice

a new source of expert insights for
financial professionals.

Get Started

Tips specific to the eMoney platform can be found in
the eMoney
application, under Help, eMoney Advisor Blog.