Arrow Icon
blog header pale blue image blog header abstract shape

Heart of Advice

Insights and best practices for successful financial planning engagement

left arrow Back to All Articles

Webinar Replay: Driving Growth Through Exceptional Client Experiences

eMoney Communications Team April 10, 2019

Updated on: June 21, 2021

Advisors are finding that they can attract new business, increase their share of wallet, and boost retention by focusing on the client experience.

In fact, firms and advisors who focus on the client experience have twice the growth in AUM than those who don’t.1

Watch the webinar below to learn what a positive impact these experiences have on business development.

During the webinar, Alex Chalekian, Founder and CEO at Lake Avenue Financial, and Jim Finegan, Sales Manager at eMoney Advisor, discuss how to deliver your own exceptional experience by focusing on personalization, collaboration, and the digital experience.

1FlexGen: 2018 Fidelity Financial Advisor Community – FlexGen Study

Image of eMoney Communications Team
About the Author

The eMoney Communications team is dedicated to helping users find the most efficient and impactful ways to plan for their clients, while striving to make basic and advanced financial planning accessible for all.

You may also be interested in...

Listen better by pausing in client conversations

If You Only Knew What Your Clients Aren’t Telling You

Many financial planners believe they have a clear understanding of their clients’ needs, goals, and even their level of satisfaction. Read More

Why Leading Financial Planners Rely on Integrated Collaboration

While it may be tempting to build a practice entirely on your own, doing so can ultimately limit both the… Read More

How Financial Planners Can Address Diverse Needs of Women Clients

Addressing the Diverse Financial Needs of Women

The wealth management industry has long struggled with a fundamental misconception: treating women as a homogeneous market segment rather than… Read More

Get our new eBook - Financial Planning and AI: What's Next?

Download this eBook now and learn how AI is expected to impact the industry.

Download Now

Sign up to have the most popular Heart of Advice posts delivered to your inbox monthly.

Heart of Advice by eMoney Advisors

Welcome to
Heart of Advice

a new source of expert insights for
financial professionals.

Get Started

Tips specific to the eMoney platform can be found in
the eMoney
application, under Help, eMoney Advisor Blog.