Arrow Icon
blog header pale blue image blog header abstract shape

Heart of Advice

Insights and best practices for successful financial planning engagement

left arrow Back to All Articles

DVI Develops a Personalized and Interactive Client Experience with eMoney’s Client Portal (Case Study)

eMoney Communications Team April 24, 2019

DVI builds client portal
Updated on: August 25, 2025

David Vaughan founded David Vaughan Investments (DVI) in 1977 with a clear mission: provide investment advice to his clients based solely on what was in their best interest. Jeff Huizenga, a relationship manager at DVI today, explains that the firm had this objective in mind when, in August of 2015, it started the process of updating its outdated website and rethinking the way clients could interact with their financial information and data online.

DVI needed a dynamic solution that gave clients a unique portal and interactive system to use, and provided advisors with exceptional financial planning software capable of producing the rigorous reporting the firm required.

In this case study, you’ll learn how DVI migrated from its outdated client interface to eMoney’s client portal and realized:

  • A 130% increase in the number of clients who are regularly accessing their portals
  • An improved ability to identify assets held away and bring them under the firm’s management
  • An ability to deliver more holistic advice to clients and give clients a more personalized, interactive experience

Image of eMoney Communications Team
About the Author

The eMoney Communications team is dedicated to helping users find the most efficient and impactful ways to plan for their clients, while striving to make basic and advanced financial planning accessible for all.

You may also be interested in...

Financial advisor meeting with two clients at a table, reviewing documents and a laptop in a professional office setting

6 Proven Lead Generation Strategies for Financial Advisors to Attract and Convert Ideal Clients

Generating a steady flow of high-quality leads is essential for growing a successful advisory practice. Yet many financial advisors struggle… Read More

Two adults sit side by side at a desk in an office setting, focused on an open laptop in front of them. One adult, wearing a light-colored button-down shirt, gestures with one hand toward the screen. The other adult, dressed in a dark blazer, leans slightly forward and uses the laptop’s keyboard or trackpad. The workspace includes a smooth tabletop and a blurred background with glass partitions and neutral-colored walls. The lighting is soft and even, creating a professional indoor environment.

How Financial Advisors Can Build a Niche Marketing Plan That Attracts Ideal Clients

Creating a marketing plan is essential for any financial advisory practice—but not all marketing plans are equally effective. Advisors who… Read More

Breaking Clients' Money Silence

Breaking Clients’ Money Silence Creates Real Value

Imagine finding out that you will one day inherit $15 million. No preparation. No conversational on-ramp. Just an “Oh by… Read More

Get our new eBook - Financial Planning and AI: What's Next?

Download this eBook now and learn how AI is expected to impact the industry.

Download Now

Sign up to have the most popular Heart of Advice posts delivered to your inbox monthly.

Heart of Advice by eMoney Advisors

Welcome to
Heart of Advice

a new source of expert insights for
financial professionals.

Get Started

Tips specific to the eMoney platform can be found in
the eMoney
application, under Help, eMoney Advisor Blog.