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Heart of Advice

Insights and best practices for successful financial planning engagement

An advisor conducting an annual review meeting with clients.

Your Guide to Creating an Efficient Annual Review Workflow

Annual reviews are an essential touchpoint for financial planners and their clients. As your clients’ lives change,… Read More

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Older woman thinking about being alone

Supporting Clients Through Sudden Singlehood

Social scientists say that losing a spouse—whether through death or divorce—is one of life’s most emotionally and financially challenging transitions,… Read More

Mature couple collaborating with financial advisor

Planning Better Together: The Power of Collaborative Financial Planning

In our ongoing mission to enhance the advisor-client dynamic, our previous Evolution of Advice research laid the groundwork for understanding… Read More

A couple shopping online.

Uncovering the Why Behind Your Clients’ Financial Behavior

As a financial professional, you’ve likely asked “why do people do what they do with their money?” about your clients… Read More

eBook: Candid Conversations - Mastering the Art of Asking Questions

Download our latest eBook for a complete guide to asking questions that spark productive conversations.

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Monte Carlo analysis in a financial planning relationship

How Monte Carlo Analysis Can Foster More Collaborative Planning Relationships

Many people think Monte Carlo analysis and its advanced mathematics is only useful to the financial advisor working alone in… Read More

A couple comforting each other after receiving bad news from their financial planner.

Mastering Difficult Conversations: Tips for Delivering Bad News to Clients

It’s the conversation many financial professionals dread: delivering bad news to a client. Unfortunately, these conversations are an inevitable part… Read More

Financial advisor and clients talking about values in office

Understanding Financial Values: How They Shape Behavior and Decision-making

No two clients are alike, but they all share one thing: values that guide their decisions. Financial advisors who connect… Read More

eBook: Precision in Planning - Creating Better Outcomes with Personalized Planning

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Client introducing prospect to their financial advisor

When and How to Ask for Client Referrals

Many financial professionals are taught that getting referrals is achieved by asking, “Do you have three friends, neighbors, or family… Read More

A financial advisor meeting with their clients.

Crafting A Client Retention Strategy: Best Practices for Financial Planners

Gaining a new client is just the first step in growing your business. With each new client you acquire, you… Read More

Women sharing client referrals.

Understanding the Psychology of Referrals in Financial Planning

Client referrals are a key part of growing and sustaining a financial planning practice. Understanding why clients refer and how… Read More

Advisor looking at laptop

6 Things Firms Need to Know About AI in Aggregation

Account aggregation works entirely behind the scenes, but it has a very real and direct impact on both the advisor… Read More

A couple meeting with their financial planner.

Build a Foundation That Motivates Clients to Action

According to Self-determination Theory, when someone works towards a self-endorsed goal, motivated by values, interest, or enjoyment, their efforts are… Read More

Senior couple having a healthcare consultation.

Tips on Year-round Healthcare Planning for Financial Advisors

As a financial professional, you understand the critical role that healthcare costs play in your clients’ overall financial picture. With… Read More

Financial Planner Collaborating with Clients

The Intersection of Trust, Collaboration, and Technology in Financial Planning

In our recent “Planning Better Together” research, it was confirmed that trust and collaboration are essential to the success of… Read More

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