Empowering Women in Financial Planning with Cary Carbonaro
Episode Summary A passionate advocate for women in the financial space, Cary Carbonaro, CFP®, MBA, Managing Wealth Advisor, Women and… Read More
Insights and best practices for successful financial planning engagement
• Dr. Sonya Lutter • May 13, 2025
Navigating wealth and legacy can be challenging. However, with proper preparation and communication, financial professionals can play a crucial role in assisting their clients in transitioning and preserving family wealth.
Family meetings can address the complexities of wealth transfer. By fostering open lines of communication between clients and their families, planners can prepare heirs to responsibly manage and preserve the family’s legacy. Early and frequent conversations can provide guidance to those leaving the legacy and ensure the next generation is equipped with the knowledge and confidence needed to handle their inheritance wisely.
Family meetings are a necessary step when transitioning wealth from one generation to the next. However, many people feel uncomfortable or ill-equipped to have open discussions about money and inheritance. It’s important to normalize the idea that most families could use support in navigating these sensitive conversations productively.
Rather than viewing a family meeting as an attempt to solve a problem, it should be framed as an opportunity to facilitate a healthy dialogue that ensures everyone feels heard, respected, and taken care of. The goal is to prevent any hurt feelings from arising and promote a spirit of compassion throughout the process.
Family meetings are a normal part of responsibly transitioning wealth. With some guidance, they provide a forum for open communication that strengthens relationships and aligns the family’s vision for their shared legacy. You can help set the stage for these discussions to unfold positively.
Remember that the planner’s role in a client family meeting is primarily to identify the need for the conversation, not necessarily to personally facilitate the entire discussion. I recommend bringing in an experienced group facilitator to lead the meeting, especially if tensions or complex dynamics are present.
Look for experienced facilitators who specialize in therapy, communication, or group dynamics to ensure successful discussions. These facilitators can adeptly navigate the complexities of family dynamics, prevent anyone from dominating the conversation, and steer discussions in a positive direction.
To locate suitable facilitators, I suggest looking for family wealth consultants who are trained in managing the dynamics associated with wealth transfer and have experience in facilitating discussions. You can also check with the Financial Therapy Association for professionals with expertise in mental health who may also be skilled in facilitating group dynamics.
As a financial professional, your expertise lies in recognizing when a family meeting would be valuable for transitioning wealth and ensuring everyone’s perspectives are heard and considered. Bringing in outside facilitation when needed allows you to create a productive environment for these sensitive conversations.
Before any family meeting takes place, it’s essential to properly prepare the client and map out the family dynamics. One effective approach is to invite the client to think deeply about each family member’s strengths and positive traits. Rather than dwelling on perceived weaknesses, focus the conversation on what individuals excel at, whether it’s something specific like business expertise or less tangible like compassion and empathy.
Creating a visual genogram or family map can be an invaluable tool for tracking relationships and dynamics. This allows you to gain a comprehensive understanding of the family structure, identifying potential natural leaders who may be well-suited to continue the family’s legacy. When considering roles and responsibilities, build on the positive traits you’ve identified.
One of the most critical aspects of facilitating effective family meetings is to approach the process with an open mind and a sense of curiosity. It’s essential to avoid making assumptions about the family dynamics or the perspectives of individual members. Instead, the focus should be on truly understanding each person’s unique viewpoint and experiences.
Financial professionals and facilitators run the risk of assuming they have a comprehensive understanding of the family’s situation based on their interactions with the primary client. However, family dynamics are complex, and each member may have vastly different perspectives, concerns, and goals. By making assumptions, you risk missing vital insights and failing to address underlying issues that could hinder the wealth transition process.
Ask open-ended questions that encourage participants to share their thoughts, feelings, and concerns freely. Remember, your role is to help facilitate a constructive dialogue that brings out the diverse perspectives within the family.
One of the primary objectives in facilitating an effective family meeting is to establish a shared vision and set of goals that everyone can align around. This helps provide a clear direction for the discussions and ensures that all perspectives are heard and incorporated.
At the start of the meeting, have each family member briefly state their goals or desired outcomes from the wealth transition process. Listen carefully and look for common threads or themes that unite the various individual goals expressed. Once you’ve identified that central, unifying theme, use it as the overarching objective to work towards during the meeting.
Tie all subsequent discussions and decision points back to that shared goal, using it as a guiding light to keep everyone focused and moving in the same direction. It’s also a good idea to revisit the original goals and perspective of the client themselves after hearing the input from other family members, as the client’s viewpoint may naturally shift or evolve based on the additional context and alternative viewpoints brought to light during the meeting. Be open to adjusting the original objectives if needed to better align with the collective vision that emerges from the group discussion.
During family meetings, remain aware that not everyone may have the same level of understanding regarding the financial matters being discussed. Some family members might struggle to follow the conversation, which could lead to disengagement or frustration. Be sure to “listen with your eyes” to watch for signs of confusion and address them promptly.
If you notice someone appearing lost or perplexed, gently acknowledge their lack of understanding. This approach helps to create an inclusive environment where everyone feels comfortable expressing their uncertainties. Make a note to provide them with additional materials or resources after the meeting to help them get up to speed on the topics covered.
However, it’s important not to get derailed from the primary objective of the meeting. After acknowledging the confusion and committing to providing further information, refocus the discussion on the shared goal or agenda item at hand. The key is to keep the meeting productive and ensure that everyone, regardless of their knowledge level, can contribute meaningfully to the conversation.
As the meeting wraps up, reflect on the goals and themes that were discussed. Have each attendee share their perspective on the main objective that emerged during the conversation. This allows everyone to realign on the common vision before parting ways.
Next, encourage participants to ponder what achieving that goal would mean for their future and role within the family. Getting them to visualize the implications can help solidify commitment and buy-in.
There may be certain “parking lot” items that came up but couldn’t be fully addressed due to a lack of information or time constraints. Make a note of these and commit to providing additional context or materials before the next meeting.
When you reconvene, check in on what the big takeaways were for each person from the previous discussion. See if anyone’s perspective has shifted after further reflection. Continuing to build this shared understanding in an iterative way is key.
Rarely will full alignment be achieved in just one meeting when dealing with complex family dynamics and wealth transition matters. Be prepared to hold multiple sessions, gradually uncovering new viewpoints and finding common ground. The process takes time, but this deliberate approach lays the groundwork for a smooth transition.
Money isn’t always easy to talk about, but by normalizing these conversations, families can work towards establishing a shared understanding to ensure their legacy is preserved. Ultimately, family meetings offer a valuable opportunity for families to navigate the complexities of wealth transition with compassion, collaboration, and purpose.
To learn more about how to help clients through life transitions related to wealth, watch my recent on-demand webinar, Where Wealth Thrives.
DISCLAIMER: The eMoney Advisor Blog is meant as an educational and informative resource for financial professionals and individuals alike. It is not meant to be, and should not be taken as financial, legal, tax or other professional advice. Those seeking professional advice may do so by consulting with a professional advisor. eMoney Advisor will not be liable for any actions you may take based on the content of this blog.
The views and opinions expressed by this blog post guest are solely those of the guest and do not necessarily reflect the opinions of eMoney Advisor, LLC. eMoney Advisor is not responsible for the content, views or opinions presented by our guest, nor may eMoney Advisor be held liable for any actions taken by you based on the content, views or opinions of the guest.
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