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Helping Clients Develop Improved Financial Habits

Sasha Grabenstetter June 19, 2025

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If you’ve ever struggled to help your clients embrace better money habits, there are steps you can take to assist in the process. Helping your clients build better habits begins with understanding the science behind habit formation. When you know how habits are formed and how they can be changed, you can implement strategies for fostering better money habits and help your clients overcome the obstacles they are facing.

The Science of Habit Formation

At its core, habit formation consists of three key components: cue, routine, and reward. This framework, often referred to as the “habit loop,” provides a foundation for understanding how habits are formed and how they can be changed.

  • The cue is a trigger that initiates a specific behavior. In the context of finance, a cue might be receiving a paycheck, seeing a credit card bill, or encountering a sale at a favorite store. These cues prompt us to take action, whether it’s saving, spending, or making financial decisions.
  • The routine is the behavior itself, the action we take in response to the cue. This could be setting up an automatic transfer, putting a portion of a paycheck into savings, reviewing expenses before paying bills, or resisting the urge to make an impulse purchase by waiting 24 hours to see if you actually want it.
  • The reward is the positive reinforcement that follows the routine. In financial habits, rewards might include the satisfaction of seeing savings grow, the relief of staying within budget, or the pride of making progress toward financial goals.

Understanding this habit loop provides a framework for helping clients identify and modify their financial behaviors. By recognizing the cues that trigger poor financial decisions and replacing them with cues for positive behaviors, financial planners can guide clients toward better money habits.

Repetition and consistency play crucial roles in habit formation. Neuroscience research has shown that repeated behaviors create stronger neural pathways in the brain, making those behaviors more automatic over time. This principle can be applied directly to financial habits. The more consistently a client practices a positive financial behavior, such as tracking expenses or saving a portion of their income, the more ingrained and automatic that behavior becomes.

The concept of neuroplasticity is particularly relevant to habit formation in finance. Neuroplasticity refers to the brain’s ability to reorganize itself by forming new neural connections throughout life. This means that regardless of age or past behaviors, clients can always learn and adopt new financial habits. For financial planners, this is an empowering concept to share with clients who may feel stuck in negative money patterns.

Strategies for Fostering Better Money Habits

As modern financial professionals, we are architects of financial well-being. To help clients form positive financial habits, we must employ targeted strategies that reshape their approach to money management.

Replace Negative Financial Cues

One of the most effective techniques is to identify and replace negative financial cues with positive ones. Many clients have ingrained behaviors triggered by specific situations or emotions. For instance, a stressful day at work might lead to online impulse shopping. By recognizing these patterns, we can help clients replace harmful cues with beneficial alternatives. Instead of turning to retail therapy, suggest they consider transferring a small amount to their savings account, creating a positive association with stress relief and financial growth.

Establish Financial Routines

Establishing specific routines for improved financial behaviors is another crucial strategy. Encourage clients to set aside dedicated time each week for financial tasks. This could involve reviewing their budget every Sunday evening or reconciling accounts on payday. By integrating these activities into their regular schedule, financial management becomes a habitual part of their lifestyle rather than a dreaded chore.

Introduce Automation

Implementing automation for savings and investments is a powerful way to reinforce positive habits without requiring constant willpower. The “set it and forget it” approach can be transformative. Assist clients in setting up agreed-upon automatic transfers to savings accounts or investment portfolios on payday. This ensures consistent progress towards financial goals without the temptation to spend first and save later. Gradually increasing 401(k) contributions annually, even by just one percent, can significantly impact long-term savings with minimal perceived impact on current lifestyle.

Use a Stepped Approach

The ‘step down’ and ‘step up’ methods for expenses and savings, respectively, offer a gradual approach to habit formation that clients often find more manageable. To reduce expenses, help clients identify areas where they can incrementally decrease spending. This might mean reducing dining out from three times a week to two, then to once a week over time. For savings, start with a modest increase and gradually step up the amount. This method allows clients to adapt to changes without feeling overwhelmed.

Implement SMART Goals

Setting SMART goals (specific, measurable, achievable, relevant, time-bound) is fundamental in guiding habit formation. Work with clients to define clear objectives that align with their financial aspirations. Instead of a vague goal like “save more money,” help them create a specific target, such as “save $5,000 for an emergency fund within 12 months.” This clarity provides direction and motivation, making it easier to form habits that support the goal.

By implementing these strategies, financial planners can play a pivotal role in reshaping their clients’ financial behaviors. Remember, the key is to tailor these approaches to each client’s unique situation and psychology.

Motivating Clients to Embrace Positive Financial Habits

Motivating clients to adopt and maintain positive financial habits is a crucial skill for financial planners. By understanding the psychological aspects of motivation and employing effective strategies, you can help your clients achieve long-term financial success.

Building rapport is the foundation of understanding a client’s motivations. By establishing a trusting relationship, you can delve deeper into what truly drives your clients’ financial decisions. This understanding allows for the identification of both intrinsic motivations (such as personal satisfaction or a sense of security) and extrinsic motivations (like tangible rewards or social recognition).

Once these motivations are clear, showcase progress in a way that resonates with each client. For instance, comparing a client’s current financial position to their past performance can be incredibly motivating. This tangible evidence of improvement can reinforce positive behaviors and encourage continued effort.

Equally powerful is the demonstration of potential positive outcomes. Painting a vivid picture of early retirement, a dream vacation home, or the ability to fund a child or grandchild’s education can serve as a powerful motivator. If clients feel comfortable, you could even ask them to create a vision board and bring it into your next meeting. Knowing and building these aspirational goals can provide the necessary push for clients to stick to their financial plans, even when faced with short-term challenges.

Technology plays a vital role in this motivational process. Visual modeling of behavioral changes through financial planning software can have a profound impact. Seeing how small, consistent habits can lead to significant long-term gains makes the abstract concept of compound interest more tangible and motivating.

Overcoming Challenges in Habit Formation

As financial professionals, we must recognize that forming new habits isn’t a one-size-fits-all process. Each client brings their unique set of circumstances, challenges, and capabilities to the table. To effectively guide our clients towards positive financial habits, we need to adopt a flexible and empathetic approach.

One crucial aspect is acknowledging individual differences in habit formation abilities. Some clients may quickly adapt to new routines, while others might struggle to maintain consistency. It’s essential to work closely with each client to understand their specific strengths and weaknesses, adjusting our strategies accordingly.

Moreover, we must be aware of conditions that can significantly impact financial habits. For instance, clients with attention deficit hyperactivity disorder (ADHD) may face additional challenges in creating and maintaining executive functioning habits. These individuals might require more structured approaches, frequent check-ins, and possibly the use of specialized tools or apps to stay on track.

For clients grappling with deeply ingrained bad financial habits, consider recommending financial therapy as a complementary referral resource. Financial therapists can help address the psychological and emotional aspects of money management, which can be crucial in breaking long-standing negative patterns.

Tailoring our approaches to individual client needs and capabilities is key to success. This might involve creating simplified systems for some clients, while others may benefit from more complex, data-driven strategies. The goal is to meet clients where they are and provide them with the most effective tools for their unique situation.

Better Habits for Greater Success

As financial professionals, our journey to help clients form positive financial habits is ongoing. It takes time and effort, and setbacks are a normal part of the process. Through encouragement, persistence, and patience, financial professionals can empower clients to take control of their financial habits and work towards their long-term goals more effectively.

For more on motivating clients to work on and engage with their financial plans, watch our on-demand webinar, Driving Client Motivation Through Accountability Strategies.

DISCLAIMER: The eMoney Advisor Blog is meant as an educational and informative resource for financial professionals and individuals alike. It is not meant to be, and should not be taken as financial, legal, tax or other professional advice. Those seeking professional advice may do so by consulting with a professional advisor. eMoney Advisor will not be liable for any actions you may take based on the content of this blog.

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About the Author

Sasha Grabenstetter, AFC®, BFA™ is a Senior Financial Planning Education Consultant at eMoney Advisor. She is an integral part of the internal and external financial planning education programs at eMoney, as well as financial planning content development. Sasha serves as cohost of the Heart of Advice podcast, as well as Treasurer for the Association for Financial Counseling and Planning Education's Board of Directors. With over 10 years of experience in financial education, she graduated with her master’s degree from Texas Tech University in 2012.

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